Refund policy

Last updated: 20/07/2026

We want you to be satisfied with your Qorvo purchase. This policy explains how cancellations, returns and refunds are handled.

Nothing in this policy limits your statutory rights under UK consumer law.

30-day returns

You may request a change-of-mind return within 30 days of receiving your order.

To request a return, email support@qorvo.shop and provide:

Your name
Order number
Product being returned
Reason for the return, if you wish to provide one

Wait for return instructions before sending the product. Products sent without sufficient identifying information may take longer to process.

After notifying us, return the product without undue delay and no later than 14 days after your return request has been accepted.

Return conditions

You may inspect the product as you would in a physical shop. Returned products should be sent back with their original components and packaging where reasonably possible.

You may be responsible for a reduction in value if the product has been handled beyond what is reasonably necessary to establish its nature, characteristics and function.

This does not affect your rights when a product is faulty, damaged, incorrectly described or not fit for purpose.

Change-of-mind return postage

Customers are responsible for the cost of returning change-of-mind purchases.

We strongly recommend using a tracked postal service and retaining proof of postage. Qorvo cannot accept responsibility for a return until it is received.

Send authorised returns to:

Qorvo Returns
29 Wolves Ln
London
N13 6DS
United Kingdom

Do not send a return until you have contacted us.

Faulty, damaged or incorrect products

If your product is faulty, arrives damaged, does not match its description or you receive the wrong product, contact us at support@qorvo.shop.

Include your order number, a description of the issue and clear photographs where appropriate.

When a product is confirmed as faulty, damaged or incorrect, Qorvo will cover reasonable return costs and provide the remedy required under applicable UK consumer law. This may include a repair, replacement or refund, depending on the circumstances.

Refunds

We will notify you after the returned product has been received and inspected.

Approved refunds will be issued to the original PayPal payment method within 5–10 working days. We will process eligible refunds without undue delay and within the time required by UK consumer law.

Your bank or payment provider may require additional time to display the refund after it has been issued.

Because standard UK delivery is free, there is normally no original standard delivery charge to refund.

Order cancellations

You may ask us to cancel an order before dispatch by emailing support@qorvo.shop.

If cancellation is successful, the payment will be refunded to the original payment method. If the order has already been dispatched, follow the return procedure above.